Publisher looking for user opinions on what works and doesn’t work
In a recent blog post, publisher EA has asked gamers for feedback on its PC digital distribution platform Origin.
The post says Origin has experienced “a quiet evolution, smoothing corners, strengthening foundations, and adding- piece by piece – the elements needed to make it a truly enjoyable gaming platform,” but it also recognizes that the service still has shortcomings that need to be addressed and features that aren’t well explained.
In particular, the blog notes that the ability to play games on any PC is a “fundamental feature” that is not clear or easy enough. In order to expand what it calls the Origin conversation, the blog asks users to give feedback on what they do and don’t like about the service.
Furthermore, a live Q&A session will take place on May 8 with Origin creative director Robert Kissinger and product manager Mike Lewis, allowing direct communication and conversation about Origin’s features and ways for it to improve.
Valve co-founder Gabe Newell has previously spoken out about Origin’s problems. He told Eurogamer, “They have a lot of work to do to get to where they need to be and where I as a customer would want them to be.” Newell added, “I don’t think they’re doing anything super-well yet. They have a bunch of smart people working on it but I think they’re still playing catch up to a lot of people who have been working in the space for a while. I think they’re recognizing what the challenges are with building and scaling out this kind of system.”
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