Download service removes purchase option for controversial MMO
Valve has removed The War Z from Steam, citing that releasing it in the first place was a mistake, according to Kotaku.
A Valve spokesperson said, “From time to time a mistake can be made and one was made by prematurely issuing a copy of War Z for sale via Steam. We apologize for this and have temporary removed the sale offering of the title until we have time to work with the developer and have confidence in a new build.
“Those who purchased the game and wish to continue playing it via Steam may do so. Those who purchased the title via Steam and are unhappy with what they received may seek a refund by creating a ticket at our support site here,” the spokesperson added.
The War Z was recently released on the digital download platform but was met with an outcry from users who claimed it was falsely advertising key features that were listed on the game’s Steam page but were not available in the game. Hammerpoint Interactive responded by stating that it would clarify what features were present and what players could expect in the coming months.
Prior to Valve’s decision, The War Z executive producer Sergey Titov told GameSpy that there is no longer any such thing as a fully released online game.
Titov said, “There’s no such thing as ‘fully released’ for online games. As far as I’m concerned, The War Z is in stage when we’re ready to stop calling it beta. This is basic version – bones that we’re going to add more and more ‘meat’ – features and content in a coming months and hopefully years.”
When asked if Hammerpoint had misled users, Titov responded that players had perhaps let their imaginations run wild when reading the key features for the game.
He said, “I’m sure there’ll be people who will look into small details and will say ‘No, I was mislead,’ where, in fact, they imagined something to themselves without checking details first. I’m sure that Steam have it’s refund policies that should handle those situations.”
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