Manufacturer cuts feature after learning it was carrying offensive material
Nintendo has suspended the SpotPass feature of its SwapNote service due to a concerns over abuse of the feature.
Also known as Letter Box in the UK and other regions, the application allowed 3DS users to share handwritten notes with one another. However, Nintendo revealed in a letter to consumers that it had learned that the service was being abused.
The manufacturer said, “Nintendo has learned that some consumers, including minors, have been exchanging their friend codes on internet bulletin boards and then using Swapnote to exchange offensive material. Nintendo has been investigating ways of preventing this and determined it is best to stop the SpotPass feature of Swapnote because it allows direct exchange of photos and was actively misused.”
The letter continued, “Nintendo always wants to provide a positive experience for all consumers and limit the risk of any inappropriate activity or misuse of a service. We feel it is important on this occasion to take this action.”
Nintendo apologized to customers who were using the service responsibly and asserted that the company will work to increase awareness of the handheld’s Parental Control features to help parents manage their children’s experience on the 3DS.
SwapNote was taken down October 31 and affects all regions where the service was offered.
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